Prior to a co-browsing session, our representative will ask for your permission to co-browse, either verbally or through sending you a cobrowsing link. Our representatives will have access through “Video Chat” to view and access your web session on the Website subject to your consent as may be given during the session. You may turn your camera or your microphone on or off anytime during the session by clicking the icons at the bottom right corner of the screen.Ģ. “Video Chat” supports video chat, where you will see and hear our agent through our camera and microphone by default once the session starts, while your camera is default to be off and your microphone is default to be on. All Rights Reserved.īy clicking “Agree and Proceed”, you are deemed to have read and agreed to the “Video Chat” Terms and Conditions (including the Personal Information Collection Statement therein).ġ. Request for access to or correction of your personal data can be made by contacting the Privacy Compliance Officer by writing to GPO Box 9872, GPO, Hong Kong or sending an email to (please specify “Now Player – Live Chat”). You may decide at your own discretion whether to provide your personal data or information but your failure in providing such the same will cause us to be unable to process your enquiries. Any personal data or information provided by you or collected by us during the live chat, is collected, used and retained, all in accordance with the requirements of the Personal Data (Privacy) Ordinance and the Privacy Policy Statement of PCCW Media Limited (which can be viewed at ) for the purposes of processing and handling your enquiries and service subscriptions, general customer service and quality management. To facilitate our handling of your enquiries, your personal data or information may be required and your conversation with us through the live chat will be recorded. If you have logged into your account when using this Live Chat, please ensure you logout from your account immediately after every Live Chat session for security reasons.
0 kommentar(er)
